At win60, we believe gaming should always be fun — never a source of stress or financial harm. Our responsible gaming program gives every Filipino player the tools, information, and support they need to stay in control.
This is not just a tagline — it is a commitment. win60 takes problem gambling seriously and actively supports players who need help. If you feel your gambling is getting out of hand, please use our self-exclusion tools or contact our support team immediately.
Our Commitments
win60 is built on the principle that online gaming should be a form of entertainment — not a financial lifeline. Here's what we do to make sure it stays that way.
Every win60 account goes through mandatory KYC age verification before real-money play is unlocked. Players who cannot confirm they are 21 years or older are permanently blocked from gaming features — no exceptions, no workarounds.
Players can voluntarily exclude themselves from win60 for a set period — 30 days, 90 days, 6 months, 1 year, or permanently. During exclusion, your account is locked and all marketing communications are suspended. Reactivation requires a cooling-off review.
Set daily, weekly, or monthly deposit caps and loss limits directly from your win60 account settings. Limits take effect immediately when reduced. Increasing a limit requires a mandatory 7-day cooling-off period to prevent impulsive decisions.
win60 sends in-session notifications when you've been playing for an extended period. You can also set your own session time limits so the platform automatically prompts you to take a break — because time flies when you're having fun.
Enable reality check pop-ups that display your net win/loss and total time played at regular intervals. This keeps you grounded and aware of your actual gaming activity — no surprises, no illusions about how a session is going.
Our responsible gaming support team is available 24/7. Whether you need help setting limits, requesting self-exclusion, or just want to talk to someone about your gaming habits, we're here — judgment-free and ready to help.
Know the Signs
Problem gambling doesn't always look obvious. It can creep up gradually — what starts as casual entertainment can become a compulsion. Recognizing the early warning signs is the first step toward getting help. If any of the following sound familiar, please reach out to win60 support or a professional counselor.
Contact win60 responsible gaming support at [email protected] or use the self-exclusion tool in your account settings. Help is always available.
Continuing to gamble in an attempt to win back money you've already lost — often leading to even bigger losses. This is one of the most common and dangerous patterns in problem gambling.
Using rent money, bill payments, or borrowing from family and friends to fund gambling sessions. Gambling should only ever be done with discretionary entertainment budget.
Repeatedly trying to reduce or stop gambling but finding yourself unable to follow through — even when you genuinely want to quit or take a break.
Missing work, school, or family obligations because of gambling. Lying to loved ones about how much time or money you spend on gaming platforms.
Using gambling as a way to cope with stress, anxiety, depression, or personal problems — rather than as a form of entertainment. This is a significant red flag for developing addiction.
Self-Assessment
Answer these questions honestly. If you answer "yes" to three or more, we strongly encourage you to use win60's self-exclusion tools or speak with a professional counselor.
Have you ever gambled more than you intended to in a single session?
Have you ever lied to family or friends about how much you gamble or how much you've won or lost?
Have you ever borrowed money or sold something to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you ever gambled to escape from personal problems, stress, or negative emotions?
Has gambling ever caused serious problems in your relationships, work, or finances?
Contact win60 support at [email protected] to activate self-exclusion or set account limits. You can also reach out to professional counseling services in the Philippines for confidential support.
Player Tools
All of these tools are available directly from your win60 account settings — no need to contact support to activate them.
Set a maximum amount you can deposit per day, week, or month. Reductions apply instantly; increases require a 7-day waiting period.
Cap the maximum amount you can lose in a given period. Once reached, your account is automatically paused until the period resets.
Define how long you can play in a single session. win60 will notify you when your limit is approaching and log you out when it's reached.
Temporarily or permanently exclude yourself from win60. All marketing stops, account access is blocked, and pending bonuses are forfeited.
Take a short break of 24 hours, 48 hours, or 7 days without committing to full self-exclusion. Your account resumes automatically after the period ends.
Receive pop-up reminders every 30, 60, or 90 minutes showing your session duration and net result so you always know where you stand.
Review your full gaming history, deposit and withdrawal records, and session logs at any time from your account dashboard.
Request a temporary account lock while your identity documents are being reviewed — preventing any play during sensitive account review periods.
Our Promise
Responsible gaming isn't a checkbox for win60 — it's a core part of how we operate. We are committed to providing a safe, fair, and transparent gaming environment for every Filipino player on our platform.
win60 operates in accordance with PAGCOR guidelines, which include mandatory responsible gaming measures, player protection standards, and age verification requirements.
win60 does not send promotional materials to players who have activated self-exclusion, set strict limits, or flagged themselves as at-risk. Our marketing systems are configured to respect these flags automatically.
All win60 customer support staff receive regular training on identifying signs of problem gambling and how to sensitively direct players toward appropriate help and resources.
win60 uses automated systems to monitor for patterns associated with problem gambling — such as rapid loss chasing or sudden large deposit increases — and proactively reaches out to affected players.
All win60 games use certified Random Number Generators (RNGs) and published Return-to-Player (RTP) rates. We never manipulate outcomes and always display accurate odds information.
Play Responsibly
Gaming on win60 is meant to be fun, exciting, and safe. Set your limits, use our tools, and play with confidence knowing that win60 has your back every step of the way.
21+ only · Gambling is addictive. Know when to stop. · PAGCOR regulated